Frequently Asked Questions

We do not require any upfront payment to begin our management services. All fees associated with starting with us are deducted from the first month’s rent.

The leasing process has many variables, including time of year, local inventory, condition, and asking price. When the home sparkles and is move-in ready, it will make a great first impression and generate preferred renters. We can usually find a qualified applicant and fill vacancies within 30 days. When we get feedback from potential renters when showing a home, RPM will bring this to your attention. If the asking price is not getting the response needed, we will discuss the condition of your home, or reducing the cost may be recommended.

What sets us apart from other management companies:

1. Veteran and Locally Owned/Operated
2. AppFolio Property Management Software
3. Owner Guarantees
4. Low Eviction Rate
5. Property Management is our focus, not real estate sales.
6. Large Vendor Database for Maintenance.
7. Quality Service with Competitive Management Fees
8. 60-Day Risk Free Guarantee
9. Tenant Replacement Protection
10. Buffer Between Owner and Tenant
11. Ensure Owner Meets Fair Housing Laws

Statistics show that more than half of all renters have pets. Allowing pets can expand the demand from a larger pool of potential tenants. If maximizing rent is a priority, consider being open to pets. However, if you prefer to play it safe, it’s perfectly fine to choose a no-pet policy. For those who are open to pets, we recommend stating ‘Pet considered.’ This means we may approve the right pet, but not all pets will be accepted.

The tenant pays their monthly rent to RPM Diversified, and we deposit it into our trust account. Over 90% of our tenants pay rent electronically. Once funds have cleared the bank, we direct deposit the rent from the current month, minus our fee and any other expenses, into a bank account of your choice. Normally, this deposit happens within the first two weeks of every month your property is occupied.

For tenant-occupied homes, tenants submit a maintenance request via their online maintenance portal or our 24-hour maintenance hotline. Our portal allows tenants to submit a work order request by providing a description of the issue and uploading photos of the problem when appropriate. Owners receive the same notification of the request once submitted. Our goal here is full transparency of everything going on with your property. Tenants can also track the status of their requests online. When a request comes in, we assess it and see if it needs immediate dispatch or if we can proactively troubleshoot the issue with the tenant. There are many common repair requests our team is trained in troubleshooting. If the issue needs to be fixed, we assign the work order to one of our preferred vendors. We utilize third-party vendors/independent contractors for all work. We make sure the cost of the repair is fair and that the work is completed satisfactorily. The management agreement allows us to approve any repair under $300 without bothering our clients. Larger repairs over $300 require owner approval. Exceptions to the $300 approval rule include emergency maintenance and habitability issues. If we have to act quickly to protect persons or property, we will do so to protect our owner’s best interest

We highly recommend using our trusted vendors to ensure leasing deadlines are met. As we work with them regularly, they are insured, licensed, reliable, and consistent, giving you peace of mind. However, if you prefer to use your own vendors, we’d be happy to accommodate that, and simply ask that you sign an addendum for the “Owner’s Assumption of Maintenance Obligations.”

Getting properties rented quickly is critical to our success and the happiness of our clients, and we strive to generate as many qualified leads as possible. We accomplish this by syndicating marketing efforts to the most popular rental websites.

We thoroughly pre-screen all prospective renters by verifying their income, job history, rental history, conducting background checks, and performing credit checks. Additionally, we ask who will live with them, how many adults, minors, and whether they have any pets. Our platform enables us to follow up with and solicit feedback from all interested parties.

Our rigorous tenant screening process usually prevents these types of issues; however, if a problem should arise, we always respond promptly and aggressively. The eviction process is started with a 3-day notice to pay or quit. Nuisance issues are handled similarly, with one warning given before a notice is posted. We partner with the Law Office of Heist, Weisse & Wolk, PLLC, who will handle eviction procedures as per Florida law.

Much like the real estate market determines sales prices, the local rental market determines rental rates. There are three factors that contribute to how much your rental property will receive in rent each month:

1. Availability and rental rates of comparable properties
2. The features and benefits of your property
3. The marketing exposure for your vacancy

After we receive the details of your specific rental property, we will complete a market analysis and recommend a starting price. We then evaluate all vacancies under our management on a weekly basis, making adjustments in the price or within our marketing strategy to get it rented as quickly as possible.

Investing in an apartment building is a great way to increase your financial wealth. And there are three main ways to invest:

1. Flat-out buying it yourself which requires the most capital and probably the greatest risk.
2. Partnering up with someone else, a great way for a novice investor to get started.
3. Joining a real estate syndication, an investment tool where a professional manages that building for a number of investors while investors earn passive income.

There are other ways, but those are the three main ways of investing in an apartment building. It’s a great way to increase wealth, and reduce your overall risk at the same time.

Try our free Wealth Optimizer Calculator. This tool provides insights into your rental property’s financial performance or helps you assess the potential of a property you’re considering for your portfolio. It calculates key factors based on the four pillars of real estate: Cash Flow, Appreciation, Principal Paydown, and Tax Benefits.