On the other hand, the end of the year will be your ideal time for homeowners to concentrate on their own family members and friends, making property management solutions a lot more useful during this time. Don’t begin the new year on a bad foot with your residents in the event you have failed important repair or management difficulties. This can often result in tenants not renewing their contracts in the subsequent year, then you’re left searching for new tenants.
Make excellent property management solutions a priority this coming year, rather than just another New Year’s resolution that’s soon forgotten. At Real Property Management Diversified, we encourage you to adhere to great property management habits throughout the and see how this influences your resident retention.
Check out these two end-of-year resident retention tips to start the new year off right:
1. Respond Promptly
There is nothing more annoying during the holiday season than waiting in long lines, simply to get less-than-cheerful customer service. During the time you’re an investment property owner, it is essential that you use a house management staff who respond promptly in a skilled and positive way. This assembles a fantastic connection with your own citizens and affects their decision on where they will live next year.
2. Clarify “Holiday” Hours
Property management is a 24-hour job, with many repair emergencies happening in the middle of the night. Both you and your tenants will be happy when your property management team continues this service through one of the busiest times of the year.
If you learn from these tips as 2017 comes to a close, you can start 2018 off on the right foot, with higher retention rates and happy tenants. If you would like more information about our property management services offered by Real Property Management Diversified, contact us online or call us at 352-854-2221.